We humans are funny, thinking listening is this blasé natural thing. Except when we practice listening skills, we get all sorts of dramatic outcomes. What's up?
Flow isn’t some magical reality we stumble into or only experience on holiday. Research shows the essential prerequisites are all within our control, every day.
Feeling isolated or alone didn't go away when social distancing stopped. And that's not good.
Though Psychological Safety sounds warm and cozy, it's really about making hard things possible... like intellectual friction, learning and connection.
When someone asks for our help we’re enticed by the dopamine hit that comes with demonstrating our expertise and feeling useful. Of course. And not sustainable.
It's something I've been asked by sales managers who thought Compassionate Leadership was “too soft”. What they learned from research by Google (and me).
Research behind the art & science of Dr. Bonnie Henry's Compassionate Leadership, and ideas from leaders at the front lines of COVID on how to bring it to life.