Seniors Care – Team Coaching


Teams Can Make or Break Your Business

Teams are the engines that drive successful organizations. Collectively, their honed skills and experiences can produce amazing results that individuals acting alone simply cannot.

So where does the carefully tweaked machine go wrong?

Well. They’re not widgets and gears.

They’re people. Human beings. Each with their own strengths, insecurities and performance gaps.

And to add confusion, many individuals are members of several teams at any given moment.

Oh brother.

Our team development engagements typically include helping the team members develop as leaders with training on their growth edges (oftentimes Compassionate Leadership [link to compassionate leadership page] and Emotional Intelligence [link to SIY page]).

And we help them build psychological safety with Teach Coaching. It’s what we’re trained to do and we’ve been doing it for years.

Napoleon Hill in Think and Grow Rich says “No two minds ever come together without thereby creating a third, invisible intangible force, which may be likened to a third mind.” In team coaching we work with that ‘third mind’s wisdom and intelligence and feed it back to the individuals.

This month in the Leadership Academy

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Why Can't We Just Get Along?

Think of great teams you’ve been a part of, whether at work, in sports, in life … they got lots done but there’s also this connectedness among team members … not necessarily best friends but real respect and appreciation of each other.

Those whacky researchers at Google noticed that psychological safety too amongst their high-performing teams – where team members believe they won’t be punished or humiliated for speaking up with ideas, questions, concerns or mistakes. [can we have the picture?]

Psychological Safety isn’t the only thing that makes for a great team, and without it, teams just don’t get the excellent results you know is possible.

Your job as leader is to build an environment of trust in your team so people can be emotionally vulnerable.

Conduit Coaching Can Help

Examples of how we’ve been supporting teams in Seniors Care since 2006…

  • A six-month Team Coaching and Leadership Development program with a new team in a family-owned multi-site Long-Term Care organization. All lovely people and they needed to come together quickly after significant leadership turbulence. Many of the leaders were new to their roles, the Administrator was new to everyone, and there were several new clinical and organization-wide programs coming on-line.

Outcome: All 9 team members ranked the program Very Relevant or Extremely Relevant in terms of giving them tools and ideas for being an effective leader, increasing harmony on their leadership team, and helping them be a 5-star team (their Team Purpose which we defined through the program).

  • A four-month Team Coaching and Leadership Development program with a senior leadership team in a municipally owned Long-Term Care organization with unionized staff. Many of the team had worked together for years, and they struggled with staff engagement.

Outcome: According to participants, a transformational impact on their leadership.

“Thanks to the Leadership Academy a lightbulb went on.

From the goal I set in my kick-off coaching call with Mary Ellen, the topics customized for Riverview Gardens, and our team Open-Mic discussions I realized that though some of my leadership styles were working, I wasn’t doing the communication part as well as I thought. My team needs to know what’s in my brain. It needs to OUR vision, not just mine.

I’m on the path, and the Academy helped me move further. It’s been very interesting and a good boost for my leadership.”

Catherine Gadal,

Nurse Manager,

Riverview Gardens


  • A 2-day leadership conference with 50+ leaders of a growing Senior Living organization to support them developing a feedback culture. It needed to connect meaningfully to their staff’s daily work in Seniors Care, and be fun and engaging so they’d take the ideas back to work.

Outcome: They loved it so much we did a similar one-day intensive for all front-line staff (Michelle Chisholm testimonial … already existing on on the left side-bar)

For More Information on Team Coaching

Reach out if some of your teams are struggling … whether because they’re new, or not getting along, or just not synching up, or there’s a challenge on the horizon that requires they be at their best and strongest.

How I Know: Team Coaching

There is plenty of empirical evidence correlating high positivity in relationships and the workplace to sustained high performance.

Conduit Coaching’s approach to teams incorporates the best of leading-edge research including Positive Psychology, Systems Theory, Emotional Intelligence, and the Gallup organization’s work on strength-based leadership.


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604 873 0350

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