Recent Articles for Leadership in Continuing Care
Feeling isolated or alone didn’t go away when social distancing stopped. And that’s not good.
Though Psychological Safety sounds warm and cozy, it’s really about making hard things possible… like intellectual friction, learning and connection.
It’s something I’ve been asked by sales managers who thought Compassionate Leadership was “too soft”. What they learned from research by Google (and me).
Difficult situations are, well, difficult. The neuroscience behind the distinctions between Empathy & Compassion, and how it can help us when things get hard.
But they sure feel like they are sometimes. Strategies from emotions research to bring our best as we navigate the “next normal’s”.
COVID feels like an ode to Bill Murray & Punxsutawney Phil that can offer hard-won lessons sure to enrich our post-pandemic lives, if we’re willing to look.