For high-achieving go-getters (i.e. you), stopping to THINK may be unusual and uncomfortable and . . . there can be real power when you Stop. Ask. Think. Share.
The Seniors Care sector goes by many names – Long Term Care (or LTC or Long-Term Care), Skilled Nursing (SNFs), Continuing Care, Assisted Living, Independent Living, Seniors Housing.
Whatever you call it, we’ve noticed there aren’t many resources targeted to your specific needs.
Yes health care or Nursing Leadership resources are relevant, but not quite since your communities are your residents’ homes (i.e. not institutions).
And then there’s balancing the different departments’ needs – Resident Care (including memory care / dementia care), Dining, Engagement (aka activities), Housekeeping (aka facilities). But how to do that when Care is the overwhelming majority in terms of staffing?
We’re here to fill the gap to support leaders to create work environments for staff, and homes for residents, that are places of joy, meaning and connection.
We write about tools we use with individuals and teams in Seniors Care who are just like you, developed over our umpteen years supporting the sector, taken from the best of research and tested out with clients.
We humans are funny, thinking listening is this blasé natural thing. Except when we practice listening skills, we get all sorts of dramatic outcomes. What's up?
Flow isn’t some magical reality we stumble into or only experience on holiday. Research shows the essential prerequisites are all within our control, every day.
Feeling isolated or alone didn't go away when social distancing stopped. And that's not good.
Though Psychological Safety sounds warm and cozy, it's really about making hard things possible... like intellectual friction, learning and connection.
When someone asks for our help we’re enticed by the dopamine hit that comes with demonstrating our expertise and feeling useful. Of course. And not sustainable.
It's something I've been asked by sales managers who thought Compassionate Leadership was “too soft”. What they learned from research by Google (and me).
Difficult situations are, well, difficult. The neuroscience behind the distinctions between Empathy & Compassion, and how it can help us when things get hard.
But they sure feel like they are sometimes. Strategies from emotions research to bring our best as we navigate the “next normal’s”.
COVID feels like an ode to Bill Murray & Punxsutawney Phil that can offer hard-won lessons sure to enrich our post-pandemic lives, if we’re willing to look.