It's something I've been asked by sales managers who thought Compassionate Leadership was “too soft”. What they learned from research by Google (and me).
The Seniors Care sector goes by many names – Long Term Care (or LTC or Long-Term Care), Skilled Nursing (SNFs), Continuing Care, Assisted Living, Independent Living, Seniors Housing.
Whatever you call it, we’ve noticed there aren’t many resources targeted to your specific needs.
Yes health care or Nursing Leadership resources are relevant, but not quite since your communities are your residents’ homes (i.e. not institutions).
And then there’s balancing the different departments’ needs – Resident Care (including memory care / dementia care), Dining, Engagement (aka activities), Housekeeping (aka facilities). But how to do that when Care is the overwhelming majority in terms of staffing?
We’re here to fill the gap to support leaders to create work environments for staff, and homes for residents, that are places of joy, meaning and connection.
We write about tools we use with individuals and teams in Seniors Care who are just like you, developed over our 15 years of working in this sector, taken from the best of research and tested out with clients.
Difficult situations are, well, difficult. The neuroscience behind the distinctions between Empathy & Compassion, and how it can help us when things get hard.
But they sure feel like they are sometimes. Strategies from emotions research to bring our best as we navigate the “next normal’s”.
COVID feels like an ode to Bill Murray & Punxsutawney Phil that can offer hard-won lessons sure to enrich our post-pandemic lives, if we’re willing to look.
We’re feeling grumpy, depressed, and tired of public health recommendations. Getting over the hump with research-backed tips from a refreshed Stephen Covey classic.
Research behind the art & science of Dr. Bonnie Henry's Compassionate Leadership, and ideas from leaders at the front lines of COVID on how to bring it to life.
Volatile, Uncertain, Complex, Ambiguous: our new "normal". Ugh. How Emotional Intelligence superpowers help us grow stronger despite the COVID-19 cryptonite.
Science-backed answer from the Beatles & Kristin Neff that goes deeper than the typical suggestions to handle inevitable stresses with more grace & ease.
Ideas from people way smarter than me to help leaders and organizations act with compassion, stability, trust, and hope for life and work after March 2020.